Visibility
The ability to find and see whatever we want or need to perform our role(s)
Guidelines
If it isn’t captured, it doesn’t exist
Don't rely on memory for planning and prioritising. Most likely, things will either be misremembered or forgotten entirely. Instead, capture everything to a dedicated place for later processing.
Guidelines
If it was in the right place and you missed it, that’s your bad
If something lives in the right place, and you use the system properly, you won't miss it. If you did miss it, you probably didn't use the system properly, so that's your bad.
Guidelines
If they might need to know, loop them in
Loop colleagues into any tasks and messages that you think might be relevant to them. Best case, you prevented them from missing important information. Worst case, they can simply mute or unfollow.
Tools
Asana Inbox
The Asana inbox is your notification centre. It keeps you up to date with everything that's happening. In it, you'll find new messages, work assignments, team activity, status reports, and more.
Guidelines
Aim to write task titles that anyone can understand (the bus test)
Guidelines
Default to transparency
Guidelines
Don’t make people read back just to learn the facts. Spell it out.
Guidelines
If it isn’t logged, it didn’t happen
Guidelines
If you don’t need to see it, hide it
Guidelines
To motivate, make progress visible
Principles
Big lists obscure important information and priorities
Principles
Complexity breeds inaction and indecision
Principles
Everything needs a place to live
Principles
Openness simplifies complexity
Principles
Technology (used well) almost always beats paper
Principles
Tracking builds awareness
Principles
Typical to-do lists don’t work (the cycle of doom)
If you only add to your to-do list, but never review it and maintain it, it will grow out of control and become useless.
Principles
You can’t fix what you don’t know and can’t see
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Problems
Duplication
Duplication is the act of doing the same work twice when once would have sufficed. It is a significant waste of time and energy and should be actively avoided at all costs.
Problems
Inaccurate work tracking
Problems
Information silos
Problems